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Terms of Service

This website is operated by Misbonito. Throughout the site, the terms “we”, “us” and “our” refer to Misbonito. Misbonito offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Our company is hosted on the Wix.com platform and owned by Misbonito. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

Minors:

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Purchases

 

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

Payment:

We value our customers and want to make your online shopping experience comfortable and safe. We take precautions to safeguard your financial information.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Returns and Refunds

14 days return/ refund

All Earrings are FINAL SALE!

For hygiene purposes, we do not accept returns on earrings. If you are dissatisfied with your purchase, please contact us within 14 days of receiving the piece; we will be happy to provide a resolution.

All SALE pieces are final sales and are not eligible to return

For pieces that are elegible, the customer must pay for shipping 

In order to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Replacements for broken pieces are only accepted 7 days after the delivery date

Proof of purchase or receipt is required. Credit will be issued after we receive the item.

For any inquiries or complaints please contact us at contac@misbonito.com

Personal information:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Data retention:

When you place an order through our site, we will maintain your order information for our records unless and until you ask us to delete this information. 

Right to change or modify terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Contact us

For more information about our privacy practices, if you have an inquiry, or if you would like to: access, correct, amend or delete any personal information we have about you,  please contact us by email at contact@misbonito.com

Thank you!

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